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WinCC Data Monitor -- Product information -- Information on WinCC Dat@Monitor
How do you send WinCC/DataMonitor Reports by e-mail?
How do you start the web viewer WinCCViewerRT via the Windows desktop or the Windows Start menu (in the case of WinCC/WebNavigator and WinCC/DataMonitor)?
Why process screens cannot be opened on a DataMonitor following a WinCC V7.0 SP2 upgrade installation?
Why are folders released in Windows not visible in WinCC/DataMonitor V7.0?
Why can WinCC/Web Navigator or WinCC/Dat@Monitor clients no longer connect to the WinCC/Web Navigator or WinCC/Dat@Monitor server?
What does the SIMATIC WinCC/DataMonitor options package contain?
Displaying and exporting alarms and tag values on a Dat@View client with Windows NT 4.0
Why process screens cannot be opened on a DataMonitor following a WinCC V7.0 SP2 upgrade installation?
Part number:

Description
If process screens cannot be opened on a WinCC DataMonitor after an update installation, ou can eliminate this problem with one of the two following solutions. The second solution is more complicated and takes longer. You must do this settings on the WinCC DataMonitor Server.

Solution 1:
 
No. Procedure
1 Click "Start > Run" to open the dialog "Run" .
Windows 7 or Windows Server 2008:
Click "Start > All programs > Accessories > Run" to open the dialog "Run".
2 Enter the command "cmd" and click "OK". The command prompt opens.
3 Enter "C:\Programme\Siemens\WinCC\WebNavigator\Server\bin\WinCCWebconfigurator.exe /deinstall=yes" and press ENTER. After you press ENTER the window "Wait" opens. The text "User and Group Settings" is displayed in this window.
Note:
If you didn't use the default path for the installation, you have to change the path accordingly. If you use a MUI or english Version of the operating system you must input the execute within apostrophes. It is necessary the system to recognize the path "Program files". The parameter  "/deinstall=yes" must be set external of the apostrophes.
Example: "C:\Program files\Siemens\WinCC\WebNavigator\Server\bin\WinCCWebconfigurator.exe" /deinstall=yes
4 Close the command console interpreter.
5 Click "Start > SIMATIC > WinCC > Webnavigator Server > Webconfigurator" to open the Webconfigurator and configure the Website. Detailled informations you can find in the WinCC Information System following the path: "Options > WinCC/WebNavigator > WinCC/WebNavigator documentation > Configuring the WebNavigator Server > Setting up the Web Folder".
6 Connect the Web client with the Web server.

Solution 2:
 
No. Procedure
1 Click "Start > Settings > Control Panel"
Windows 7 or Windows Server 2008:
Click "Start > Settings > Program and Funktios". Continue with step 3..
2 Double-click "Add or Remove Programs"
3 Under "Change or Remove Programs", select "SIMATIC WinCC WebNavigator Server V7.0.2".
Windows 7 or Windows Server 2008:
Click "SIMATIC WinCC WebNavigator Server V7.0.2".
4 Click "Remove"
Windows 7 or Windows Server 2008:
Uninstall the program with the button "Remove".
5 Reinstall the program from the WinCC DVD.

 Entry ID:45182079   Date:2010-09-20 
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