Siemens Industry Online Support - Automation Service, Automation Support, Simatic Service, Simatic Support, Technical Support, Technical Consulting

WinCC flexible ES -- Operation and maintenance -- Diagnosing errors

	How do you use the "SIMATIC Diagnostics Tool" (SDT2012) to collect diagnostics and system data?
	How do you use the "SIMATIC Diagnostics Tool" (SDT2011) to gather together the diagnostics and system information of multiple computers on one computer?
	When using the "Kaspersky" virus scanner, why does the WinCC flexible configuration PC crash after transfer to an operator panel?
	What is the remedy if you cannot run diagnostics via ProAgent on the operator panel?

Micro Panels -- Setting up systems -- Transferring projects

	When using the "Kaspersky" virus scanner, why does the WinCC flexible configuration PC crash after transfer to an operator panel?
	What transfer options are available in the various operator panels?
	How do you back transfer the projects of an operator panel and what should you watch out for?

Touch Panel / Operator Panel -- Setting up systems -- Transferring projects

	How can you transfer a WinCC (TIA Portal) configuration to an operator panel using MPI/PROFIBUS?
	When using the "Kaspersky" virus scanner, why does the WinCC flexible configuration PC crash after transfer to an operator panel?
	What transfer options are available in the various operator panels?
	How do you back transfer the projects of an operator panel and what should you watch out for?
	Transferring the configuration in the case of graphics-oriented devices
	Transferring a configuration with Windows-based devices
	How do you simulate the system keyboard via K or F-keys?
	How can you transfer a WinCC flexible project via Ethernet to a Windows-based panel?
	Screen disabling with OP27 and TP27
	Configuring headers of OP3 pictures in ProTool V5.2 /SP2
	When editing the second OP language, variables are shifted in the other language.

Multi Panel -- Setting up systems -- Transferring projects

	How can you transfer a WinCC (TIA Portal) configuration to an operator panel using MPI/PROFIBUS?
	When using the "Kaspersky" virus scanner, why does the WinCC flexible configuration PC crash after transfer to an operator panel?
	What transfer options are available in the various operator panels?
	How do you back transfer the projects of an operator panel and what should you watch out for?
	How do you simulate the system keyboard via K or F-keys?
	How can you transfer a WinCC flexible project via Ethernet to a Windows-based panel?

Mobile Panels -- Setting up systems -- Transferring projects

	How can you transfer a WinCC (TIA Portal) configuration to an operator panel using MPI/PROFIBUS?
	When using the "Kaspersky" virus scanner, why does the WinCC flexible configuration PC crash after transfer to an operator panel?
	What transfer options are available in the various operator panels?
	How do you back transfer the projects of an operator panel and what should you watch out for?
	How do you simulate the system keyboard via K or F-keys?
	How can you transfer a WinCC flexible project via Ethernet to a Windows-based panel?

Pushbutton Panels -- Setting up and parameterizing hardware -- Setting up connections

	What transfer options are available in the various operator panels?
	How do you insert error messages of a frequency converter (SINAMICS and MICROMASTER) in a WinCC flexible or WinCC (TIA Portal) project?
	When using the "Kaspersky" virus scanner, why does the WinCC flexible configuration PC crash after transfer to an operator panel?
	How do you establish a direct connection between HMI Panels and frequency converters (SINAMICS and Micromaster)?
	How can you visualize the current status of the CPU on a WinCC flexible operator panel?
	Connecting PPs via PROFIBUS DP with the CP5431
	Connection of a Pushbutton Panel to a S7-400H system via Y-Link
	How can you have any number of automation systems addressed one after the other by the "Change Connection" function with WinCC flexible PC Runtime or a Panel?
	Which GSDML files are there for the operator panels for Profinet IO?
	Which GSD files are there for the Profibus DP operator panels?
	PP7 / PP17 with MPI on S7 200

Basic Panels -- Setting up and parameterizing hardware -- Setting up connections

	How can you transfer a WinCC (TIA Portal) configuration to an operator panel using Ethernet?
	What should you watch out for when connecting a SIMATIC HMI device configured with WinCC flexible ES to a SIMATIC ET 200 CPU?
	How do you insert error messages of a frequency converter (SINAMICS and MICROMASTER) in a WinCC flexible or WinCC (TIA Portal) project?
	How do you integrate an HMI operator panel into a local network?
	What transfer options are available in the various operator panels?
	When using the "Kaspersky" virus scanner, why does the WinCC flexible configuration PC crash after transfer to an operator panel?
	How do you establish a direct connection between HMI Panels and frequency converters (SINAMICS and Micromaster)?
	How can you visualize the current status of the CPU on a WinCC flexible operator panel?
	How can you have any number of automation systems addressed one after the other by the "Change Connection" function with WinCC flexible PC Runtime or a Panel?
	How do you use WinCC flexible to transfer a project to an operator panel via S7 routing?

When using the "Kaspersky" virus scanner, why does the WinCC flexible configuration PC crash after transfer to an operator panel?

Part number:

Description:
After project transfer to an operator panel, the configuration PC crashes or no longer works reliably.
This behavior can be caused by using the "Kaspersky" virus scanner. It occurs as from version V6.0. The crash is due to a security update from "Kaspersky".

Remedy:
The "Kaspersky" virus scanner is not released for WinCC flexible. You can remedy this behavior as follows.

Uninstall or deactivate the "Kaspersky" virus scanner.
Release the processes "Hmies.exe" and "TransferTool.exe" in the virus scanner.

Note:
More information on the topic of "Virus scanners with WinCC flexible" and on the compatibility of tested virus scanners is available in the WinCC flexible help system under:
"First Steps > Installation Guide > Installation > Installing WinCC Flexible > Antivirus tools".

Entry ID:37986132

Date:2009-09-02

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