QUESTION:

Why I get at online open via the RS232-Interface the following error message:

ANSWER:

Cause:
The COM-Port respectively USB-Port is already with an other application in use and is blocked (e.g. ActiveSync, WinCC flexible,…).

Solution:
Close the application
---------------------------------------------------------------------------------------------------------------------------
Cause:
COM-Port 10 or higher is in use (up to SIMOCODE ES 2007 SP1/Motor Starter ES 2007 SP1/Soft Starter ES 2007 SP1/MSS ES 2008 SP1).

Solution:
Select at the Windows-Device Manger a free COM-Number <10 or install minimum the Service pack 2 of the SIRIUS ES Software which is in use.
---------------------------------------------------------------------------------------------------------------------------
Cause:
The serial interface of SIMATIC FieldPG M3 with motherboard < release state 10 is in use

Solution:
Please get in touch with your local SIMATIC FieldPG Repair center, for change the motherboard.
---------------------------------------------------------------------------------------------------------------------------
Cause:
Use of a not system tested USB/Serial adapter.

Solution:
Use our system tested USB to serial adapter with order number 3UF7946-0AA00-0
---------------------------------------------------------------------------------------------------------------------------
Cause:
Use of a PC-Cable (USB to serial  adapter 3UF7946-0AA00-0) with product version *E01* and MSS ES 2008

Solution:
Use the PC-Cable (USB to serial  adapter 3UF7946-0AA00-0) with product version *E02*.
---------------------------------------------------------------------------------------------------------------------------
Cause:
The SIRUS ES software was already started twice and one session is already online.

Solution:
Pls. close the online connection of the other sessions of SIRIUS ES software.
---------------------------------------------------------------------------------------------------------------------------

Cause:
The PC-Cable or a system cable between the modular hardware components is not correct plugged or the interfaces are wrong connected.

Solution:
Check the physical connection and consider the mounting instructions of the modules.
- MSS/SIMOCODEpro expansion modules: coming left hand side of the basic unit /right hand side of the following modules.

----------------------------------------------------------------------------------------------------------------------------
Cause:
It is a defect  on the PC-Cable,  on the connected SIRIUS device or PC interface.

Solution:
Pls. change the components, if possible, to locate properly the defect.