What is the cause of the system error message "260045 The SIMATIC Logon user does not belong to any group or belongs to multiple groups" in WinCC flexible when the user is evidently assigned to just one group?
Description In WinCC flexible you get one of the following system error messages: "260045 The SIMATIC Logon user does not belong to any group or belongs to multiple groups" or "260045 SIMATIC LOGON: User is not assigned to any specific group. User will be logged off".
The system error messages are also displayed in the following environments.
Option
Environment
1
Windows Server 2003 (English)
Active Directory (with user who is assigned to just one group)
2
Windows XP Domain Client (English)
WinCC flexible (2008 SP2 incl. Updates) with English user interface when creating the project
SIMATIC Logon
Cause If a project is created in WinCC flexible with the English user interface, the standard user group is created with the name "Users". On the client, the system requires the Domain Users group to be included in the local "Users" group. When a user logs on, a query is made about identical names. Since you can neither delete nor rename the "Users" group in WinCC flexible, it is not possible to log on in this constellation.
Remedies
Create the project in WinCC flexible in a different user interface language and change it subsequently back to English. The "Users" standard user group is then created in the language of the user interface in which the project has been created.
QUESTION:
Why does the message indicator remain displayed even though the
counter is at zero?
ANSWER:
Fig. 1: Message indicator (Meldeindikator) and counter
(Zähler)
The message indicator indicates that there are alarm messages to
be viewed or acknowledged. The message indicator is displayed
whenever an alarm message arrives.
The message indicator has two states:
Flashing: as soon as at least one unacknowledged message is
present.
Static: when all alarm messages have been acknowledged, but at
least one of them has not yet gone.
The counter:
Counts up one for each alarm message that arrives
Counts down one for each alarm message that goes
Is zero when all the errors messages arrived have gone
again.
The message indicator disappears when all alarm messages arrived
have been acknowledged and gone again.
This property means that the message indicator with a counter
state of "zero" can be displayed if a message has arrived,
gone, but has not yet been acknowledged.
Keywords:
Message configuration, Message concept
Why are fonts and objects shown shifted on a WinCC flexible PC Runtime system or operator panel?
Description If project texts and picture objects are displayed shifted on a PC Runtime station, this might be due to one of the causes below.
"Normal size (96 DPI)" is set for the DPI setting on the configuration computer.
The DPI setting is set to "Large size (120 DPI)" on the visualization PC on which PC Runtime is running.
The "Large size (120 DPI)" setting for the DPI setting on the visualization PC causes all the fonts in the project to be displayed enlarged. Thus the fields configured are too small for the character strings.
Original with 96 DPI
Enlarged with 120 DPI
The example has been created, generated and displayed with 96 DPI.
Fig. 01
The example has been created and generated with 96 DPI, but enlarged through the operating system setting (120 DPI).
Fig. 02
The "Large size (120 DPI)" setting for the DPI setting can also cause shifting of the picture elements.
Note that you must always have the same DPI setting and the same font size set on the configuration PC and on the visualization PC on which PC Runtime is running.
Windows CE-based operator panels like the MP 277, for example, use the DPI setting "Normal size (96 DPI)".
The configurations should therefore be made on a configuration computer with the DPI setting "Normal size (96 DPI)" and font size "Normal".
Setting in the different Windows operating systems:
Open the dialog: "Start > Control Panel > View: Small Symbols > Display".
Here you select "Less than - 100% (standard)" and confirm with "Apply".
Note
If you want to check the actual DPI settings, click the link on the left: "Define user-defined font size (DPI)". The DPI value is output under the ruler.
The display is shifted in PC Runtime with Windows 7 only if the option "Use DPI scaling in Windows XP style" is active.
If you do not activate this option, the Runtime is scale linearly like a graph and is therefore displayed slightly out of focus. The display is not shifted.
WinXP
Open the dialog: "Start > Settings > Control Panel > View > Tab: Settings > Button: Advanced > Tab: General".
Under "Display" you select "Normal size (96 DPI)" for the DPI setting.
Fig. 03
Now start the dialog: "Start > Settings > Control Panel > View > Tab: Appearance".
Select "Normal" for the font size.
Fig. 04
Win2000
Open the dialog: "Start > Settings > Control Panel > View > Tab: Settings > Button: Advanced > Tab: General".
Under "Display" you select "Small Fonts" for the font size.
Fig. 05
Win98
Open the dialog: "Start > Settings > Control Panel > View > Tab: Settings > Button: Advanced > Tab: General".
Select the "Small Fonts" setting for the font size.
WinNT
Open the dialog: "Start > Settings > Control Panel > View > Tab: Settings".
Select the "Small Fonts" setting for the font size.
Keywords
Truncated, Incomplete, In part
Why is no connection set up from the operator panel to the controller via interface IF1 A (IF1 B) (IF2)?
Description: With operator panels which use the serial interface for project transfer and also for communication with the controller, no connection is set up.
The system message "No. 220008 Interface IF 1A (IF 1B) (IF 2) cannot be opened" appears in the alarm display configured or in the message window.
Remedy:
If one of these interfaces is also to be used for communication, then you must disable the "Remote Transfer" option in the Transfer Settings of the Control Panel.
Below are instructions for making the setting in the following devices:
