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LOGO! Soft Comfort -- Setting up development environments -- Installing and upgrading software 
Why are the Service Packs no longer available for downloading? 
Why does an error message appear when installing an update/upgrade for LOGO!Soft Comfort in Windows 7? 
Which SIMATIC software can you install in 64-bit operating systems? 
How do you install a downloaded upgrade for LOGO!Soft Comfort with or without installed LOGO! software? 
Using LOGO! Soft Comfort in Mac OS 10.3 and Java 10.4.2 
For which operating systems is LOGO!Soft Comfort released? 
Why after an upgrade or update in LOGO!Soft Comfort aren't the functions "Open..." and "Save as..." available any more in the Menu "File"? 
With LOGO!Soft Comfort how do you make an upgrade, update or extension via the Update Center? 
What is the difference between update, upgrade and extensions in LOGO!Soft Comfort? 

Why are the Service Packs no longer available for downloading?Go to beginning
Part number:

Description
Due to the statutory regulations for export control we are no longer able to provide the Service Packs for downloading in the Service&Support Portal.
Please get in touch with your Siemens sales partner.

You can find out which sales partners is responsible for you at the link below:
Sales partners

Keywords
Update, Service Pack

Why does an error message appear when installing an update/upgrade for LOGO!Soft Comfort in Windows 7?Go to beginning
Part number:

Description
The following error messages can be displayed when you want to start installing an upgrade/update or extension via the Update Center of LOGO!Soft Comfort or a downloaded upgrade via the "Setup.exe" file:

  • "The file required for the update cannot be found on the computer".
  • "The file could not be stored on your computer. Either you do not have write authorization or a file with the same name is already being used.
    .\updateTemp\Update_V7.1.5.luf".

Remedy
You need administrator rights for the installation.

Installation of an update or extension via the Update Center
 

No.

Procedure
1 Start the LOGO!Soft Comfort program by right-clicking "Execute as administrator".


Fig. 01

2 Now, via the Update Center of LOGO!Soft Comfort you can install the upgrade/update/extension as described in Entry ID 15299061.


Fig. 02

Table 01  

Installation of a downloading upgrade
 

No.

Procedure
1 If you have downloaded the upgrade from the internet page "LOGO! Demosoftware, Upgrades/Updates, Driver" and have stored it locally on your computer, you start the "Setup-exe" file for the upgrade by right-clicking "Execute as administrator".


Fig. 03

2 Now you can install the download upgrade as described in Entry ID:29268498.
Table 02

Further Information

  • Detailed information about the compatible operating systems for LOGO!Soft Comfort is available in Entry ID 25447431.
  • Detailed information about installing an upgrade, update or extension for LOGO!Soft Comfort using the Update Center of LOGO!Soft Comfort is available in Entry ID 15299061.
  • Detailed information about installing a downloaded upgrade for LOGO!Soft Comfort with or without installed LOGO! software is available in Entry ID 29268498.
  • Detailed information about the difference between an upgrade, update and extension in LOGO!Soft Comfort is available in Entry ID 22117274.

Additional Keywords
Updating LOGO!Soft Comfort, LOGO!Soft Comfort new version

Which SIMATIC software can you install in 64-bit operating systems?Go to beginning
Part number:

Note
More information about the compatibility of SIMATIC products is available in the Compatibility Tool in Entry ID: 56699648.

Description
This entry describes which SIMATIC software you can install on a 64-bit operating system. The products below are described:

LOGO!Soft Comfort
As from LOGO!Soft Comfort V7.0 LOGO!Soft Comfort is enabled for a 64-bit operating system in the Windows 7 operating system.
Please also refer to the following entries:
 
Description Entry
For which operating systems is LOGO!Soft Comfort released? 25447431
How do you install with the Upgrade-CD an Upgrade for LOGO!Soft Comfort without a previous version being installed? 17164153
Release for LOGO! 12/24RCE, LOGO! 230RCE and LOGO!Soft Comfort V7. 51401590
Table 01

STEP 7 Micro/WIN
As from version STEP 7 Micro/WIN V4.0.9, STEP 7 Micro/WIN is enabled in the Windows 7 operating system for a 64-bit operating system.
Please also refer to the following entries:
 
Description Entry
Which version of STEP 7 Micro/WIN or S7-200 PC Access is compatible with which version of MS Windows? 8675614
Download STEP 7 MicroWIN V4.0 SP8 and SP9 58523240
New Service Packs available for STEP 7 MicroWIN V4.0 and S7-200 PC Access V1.0 60035301
Table 02

S7-200 PC Access
As from version S7-200 PC Access V1.0 SP6, S7-200 PC Access is enabled in the Windows 7 operating system for a 64-bit operating system.
Please also refer to the following entries:
 
Description Entry
Which version of STEP 7 Micro/WIN or S7-200 PC Access is compatible with which version of MS Windows? 8675614
Download S7-200 PC Access V1.0 SP5 and SP6 58495870
New Service Packs available for STEP 7 MicroWIN V4.0 and S7-200 PC Access V1.0 60035301
Table 03

STEP 7
As from version STEP 7 V5.5 SP1, STEP 7 is enabled for a 64-bit operating system in the Windows 7 and Windows Server 2008 R2 operating systems.
You need the full version of STEP 7 V5.5 SP1 or higher for the installation. A service pack or an update/hotfix is only for upgrading an existing installation.
Please also refer to the following entries:
 
Description Entry
Service Pack 2 for STEP 7 V5.5 and STEP 7 Professional Edition 2010 57026032
Download Service Pack 2 for STEP 7 V5.5 and STEP 7 Professional 2010 57026339
Compatibility Tool -- Operating systems released for STEP 7 56699648
Table 04

S7 Distributed Safety
S7 Distributed Safety version V5.4 Service Pack 5 and higher is enabled for operation in the Windows 7 and Windows Server 2008 R2 Standard Server Edition 64-bit operating systems.
Please also refer to the following entries:
 
Description Entry
S7 Distributed Safety V5.4 + Service Pack 5 available for downloading 37593103
Download S7 Distributed Safety V5.4 + Service Pack 5 37592670
Table 05

Motor Starter
Motor Starter ES version 2007 Service Pack 5 and higher is enabled for operation in the Windows 7 64-bit operating system.
Please also refer to the following entries:
 
Description Entry
Delivery release for the parameterizing software Motor Starter ES 2007 + SP5 61499792
Motor Starter ES 2007 Premium download (14-day Trial Version) including Service Pack 5 58098734
Windows compatibility of the SIRIUS ES software for Motor Starter? 61842339
Table 06  

WinCC flexible
As from version WinCC flexible 2008 SP3, WinCC flexible is enabled in Windows 7 for the 64-bit operating system.
You need the full version of WinCC flexible 2008 SP3 for the installation. A service pack or an update/hotfix is only for upgrading an existing installation.
Please also refer to the following entries:
 
Description Entry
With what are SIMATIC WinCC flexible 2008, 2007, 2005 and 2004 compatible? 22055368
Delivery release: Service Pack 3 for SIMATIC WinCC flexible 2008 57267466
Update (Hotfix) for WinCC flexible 2008 Service Pack 3 58860033
Compatibility Tool 56699648
Table 07

WinCC
As from version WinCC V7.0 SP3, WinCC is enabled for a 64-bit operating system in the Windows 7 and Windows Server 2008 R2 operating systems.
You need the full version of WinCC V7.0 SP3 for the installation. A service pack or an update/hotfix is only for upgrading an existing installation.
Please also refer to the following entries:
 
Description Entry
With what are SIMATIC WinCC V7.x, V 6.x and V5.x compatible? 21927773
Delivery release of SIMATIC WinCC V7.0 SP3 and WinCC V7.0 SP3 ASIA 55987264
Update 2 for WinCC V7.0 SP3 and WinCC V7.0 SP3 ASIA 60984587
Compatibility Tool 56699648
Table 08

STEP 7 Basic V10.5
The STEP 7 Basic V10.5 software is not enabled for any 64-bit operating system.

Note
More information and notes about installing STEP 7 Basic V10.5 are available in Entry ID: 42100716  

STEP 7 Basic and Professional V11/V12
As from version STEP 7 V11 SP2, STEP 7 V11 is enabled for a 64-bit operating system in the Windows 7 and Windows Server 2008 R2 operating systems.
You need the full version of STEP 7 V11 SP2 or STEP 7 V12 for the installation on a 64-bit operating system. If you already have a full version for a 32-bit operating system, you can use one of the packages below for installation on a 64-bit operating system:

  • STEP 7 Basic
    STEP7 Basic Single ->
    Floating License Package (6ES7822-0AA01-0YC5)
  • STEP 7 Professional
    Trial DVD STEP 7 Professional V11 SP2 (6ES7822-1AA01-0YA7)
  • STEP 7 Professional / Basic V12
    The order numbers are available in the delivery release in Entry ID: 67851956.

Please also refer to the following entries:
 
Description Entry
Which version of STEP 7 (TIA portal) is compatible with which version of the Microsoft Windows operating system? 51120883
Delivery release of Service Pack 2 for STEP 7 V11 56771572
Updates for STEP 7 V11 SP2 and WinCC V11 SP2 58112582
Delivery release of SIMATIC STEP 7 Professional / Basic V12 67851956
Compatibility Tool 56699648
Table 09

WinCC Basic, Comfort, Advanced and Professional V11/V12 (incl. Runtime)
As from version WinCC V11 SP2, WinCC V11 is enabled for a 64-bit operating system in the Windows 7 and Windows Server 2008 R2 operating systems.
You need the full version of WinCC V11 SP2 or WinCC V12 for the installation on a 64-bit operating system. If you already have a full version for a 32-bit operating system, you can use one of the packages below for installation on a 64-bit operating system:

  • WinCC Basic
    WinCC Basic V11 SP2 Single ->
    Floating License Package (6AV2100-0AA01-0AE5)
  • WinCC Comfort/Advanced
    WinCC Comfort/Advanced V11 SP2, TRIAL (6AV2102-0AA01-0AA7)
  • WinCC Professional
    WinCC Professional V11 SP2, TRIAL (6AV2103-0AA01-0AA7)
  • WinCC Runtime Advanced
    WinCC Runtime Advanced Update/Hotfix V11, V11 SP1 ->
    V11 SP2 (6AV2104-0XX01-0DU8)
  • WinCC Runtime Professional
    WinCC Runtime Professional Update/Hotfix V11, V11 SP1 ->
    V11 SP2 (6AV2105-0XX01-0DU8)
  • WinCC V12
    The order numbers are available in the delivery release in Entry ID: 67797516.

Please also refer to the following entries:
 
Description Entry
With what is SIMATIC WinCC V11 compatible? 51694087
Delivery release of Service Pack 2 for WinCC V11 56899318
Updates for STEP 7 V11 SP2 and WinCC V11 SP2 58112582
Delivery release of SIMATIC WinCC V12 67797516
Compatibility Tool 56699648
Table 10

SIMATIC NET
As from version SIMATIC NET DVD V8.1, operation is enabled for a 64-bit operating system in the Windows 7 and Windows Server 2008 R2 operating systems.
Please also refer to the following entries:
 
Description Entry
Which SIMATIC NET CD is released for which Microsoft Windows operating system? 9859007
Which SIMATIC NET PROFIBUS PC CP is compatible with which Microsoft Windows operating system? 22611503
Which SIMATIC NET Industrial Ethernet PC CP is compatible with which Microsoft Windows operating system? 23785421
Sales/delivery release of SIMATIC NET DVD V8.2 63098071
Sales/delivery release of SIMATIC NET DVD V8.1 52566921
Sales/delivery release of SIMATIC NET DVD V8.1 + SP1 and SIMATIC NET CD V7.1 + SP4 57989792
Download SIMATIC NET CD V8.0 SP1 HF1 12660737
Compatibility Tool 56699648
Table 11

STARTER
STARTER V4.3 and higher is enabled for operation in the Windows 7 and Windows Server 2008 R2 64-bit operating system. It is imperative to note the restriction for Windows Server 2008 R2 in the following delivery releases. 
Please also refer to the following entries:
 
Description Entry
Delivery release for SINAMICS MICROMASTER STARTER V4.3 SP1 and additional SSPs 59441514
Delivery release for SINAMICS MICROMASTER STARTER V4.3 SP1 incl. HF2 and additional SSPs 61585426
Download SINAMICS MICROMASTER STARTER 26233208
Table 12

Drive ES V5.5
As from version Drive ES Basic V5.5 SP1 operation is enabled in the Windows 7 64-bit operating system.
Please also refer to the following entries:
 
Description Entry
Delivery release for Drive ES Basic V5.5 SP1 60148716
Compatibility lists for Drive ES products 18495518
Table 13

SINAMICS Startdrive V12
As from SINAMICS Startdrive V12 operation is enabled in the Windows 7 64-bit operating system.
Please also refer to the following entry:
 
Description Entry
Delivery release for SINAMICS Startdrive V12 67271250
Table 14

TeleService V6.1 incl. SP5
As from TeleService V6.1 incl. SP5 operation is released for a 64-bit operating system in the Windows 7 and Windows Server 2008 R2 operating systems.
Please also refer to the following entry:
 
Description Entry
Delivery release for TeleService V6.1 incl. SP5 56906611
Table 15

D7-SYS V8.0
As from version D7-SYS V8.0, operation is enabled for a 64-bit operating system in the Windows 7 and Windows Server 2008 operating systems.
Please also refer to the following entry:
 
Description Entry
D7-SYS V8.0 delivery release 59257503
Table 16

How do you install a downloaded upgrade for LOGO!Soft Comfort with or without installed LOGO! software?Go to beginning
Part number:

Description
For LOGO!Soft Comfort versions less than V7.1 you can install an upgrade with or without installed LOGO! software.

Requirement for installing an upgrade without installed LOGO! software

  • Data media with original version of LOGO!Soft Comfort
    (version less than V7.1)
  • Powerful internet connection

Requirement for installing an upgrade with installed LOGO! software

  • Powerful internet connection

Note
An overview of the compatible operating systems for LOGO!Soft Comfort V7.x is available in Entry ID 25447431.

Instructions
The upgrade is available at the following link:
Upgrade to LOGO!Soft Comfort V7.1
Select the installation file (Setup.exe) for your operating system and download it.
 
No. Procedure
1
  • Before starting the installation in Windows 7, refer to the instructions given in Entry ID 77979929.
  • Once you have downloaded the upgrade, execute the Setup.exe.
  • Click "OK" to confirm your language selection, which begins the installation.
2 Define path of the original software
LOGO!Soft Comfort not installed on the PC.


Fig. 01

  • LOGO!Soft Comfort not installed on the PC
    Insert the data media with an original version of LOGO!Soft Comfort in your drive. Select the path presented and confirm your selection with "OK". Sample path: "\\D:\LOGOCOMFORT\Windows\Application_win64". Click "Continue" and continue with step 4.
  • LOGO!Soft Comfort installed on the PC
    Continue with step 3.
3 Define path of the original software
LOGO!Soft Comfort installed on the PC.


Fig. 02

  • Select the folder in which LOGO!Soft Comfort is installed (C:\Program Files\Siemens\LOGOComfort_V7, for example).
  • Click "Next".
4 Selection of the installation folder


Fig. 03

  • Select the storage location where the LOGO!Soft Comfort is to be installed.
  • Click "Next".
5 Select the link folder

 
Fig. 04

  • Select the link folder in which the program icons are to be created.
  • Click "Install" to start the installation.
6

Install USB PC cable driver
At the end of the installation you select in the dialog field displayed whether you want to install a USB PC cable driver.

  • Dialog field confirmed with "YES"
    Follow instructions for installing the USB PC cable driver. As soon as the installation has been completed, wait until LOGO!Soft Comfort V7.1 is configured for your system.
  • Dialog field confirmed with "NO".
    Wait until LOGO!Soft Comfort V7.1 is configured for your system.
7 Finish installation


Fig. 05

  • Click "Finish" to complete the installation.
  • Now you can start and work with LOGO!Soft Comfort V7.1.

Further Information
Detailed information about installing an upgrade, update or extension for LOGO!Soft Comfort using the Update Center is available in Entry ID 15299061.

Creation environment
The screens and downloads in this FAQ response were created with the LOGO!Soft Comfort software version V7.1.

Additional Keywords
Updating LOGO!Soft Comfort, LOGO!Soft Comfort new version

Using LOGO! Soft Comfort in Mac OS 10.3 and Java 10.4.2Go to beginning
Part number:

Instructions:
When you start LOGO! Soft Comfort, the windows opens only briefly. It closes again after a few seconds.

Open LOGO! Soft Comfort with the command bar (the command bar is in the Terminal.atp under applications/utilities).
If the error message "Segmentation fault" is displayed, the behavior is due to Java crashing when opening LOGO! Soft Comfort.

Update your system using the "sudo update_prebinding -root' / -force" command entered in the terminal.

Keywords:
Logo, Mac OS, Logo Soft Comfort

For which operating systems is LOGO!Soft Comfort released?Go to beginning
Part number:

Description
Compatible operating systems for LOGO!Soft Comfort V7.x.

  • Windows 98SE
  • Windows NT 4.0
  • Windows ME
  • Windows XP (only 32-bit)
  • Windows 2000
  • Windows Vista (only 32-bit)
  • Windows 7 (32 & 64 Bit)
  • Mac OS X 10.4
  • Mac OS X 10.5
  • Linux (tested with SUSE Linux 10 SP2 and Kernel 2.6.16)

Please also refer to the installation instructions for each operating system at the internet address "LOGO! Demosoftware, Upgrades/Updates, Driver".

Notes

  • Windows Vista
    LOGO!Soft Comfort V5.0 (SP3) onwards supports the Windows Vista operating system in all its versions (except 64 bit).
  • Windows 7
    Detailed information about what you should watch out for when installing an upgrade, update or extension in Windows 7 is available in Entry ID 77979929.
  • Old versions of LOGO!Soft Comfort (less than V7.1):
    If you still have an old version of LOGO!Soft Comfort, you can procure a free upgrade to the latest version via the internet.
    The upgrades are available at the following link:
    Upgrade to LOGO!Soft Comfort V7.1
    Detailed information about installing a downloaded upgrade for LOGO!Soft Comfort with or without installed LOGO! software is available in Entry ID 29268498.

Further Information

  • Detailed information about installing an upgrade, update or extension for LOGO!Soft Comfort using the Update Center of LOGO!Soft Comfort is available in Entry ID 15299061.
  • Detailed information about the difference between an upgrade, update and extension in LOGO!Soft Comfort is available in Entry ID 22117274.

Additional Keywords
LOGO, Compatibility, Updating LOGO!Soft Comfort, LOGO!Soft Comfort new version

Why after an upgrade or update in LOGO!Soft Comfort aren't the functions "Open..." and "Save as..." available any more in the Menu "File"?Go to beginning
Part number:

Instructions
After an upgrade or update of LOGO!Soft Comfort via the Internet in some rare cases there might be a fault in Application.ini file depending on the PC used and its configuration. The file is no longer updated when working with LOGO!Soft Comfort. The result is that the Windows "FileChooser" can no longer be opened and thus the functions "Open..." and "Save as..." are no longer available in the File menu. You get the following error message:

Remedy
Close LOGO!Soft Comfort and anywhere in the Application.ini file, located in the path .../Documents and Settings/.../.LOGOComfort5 (5=version number), you insert the line app.laf=javax.swing.plaf.metal.MetalLookAndFeel. Restart LOGO!Soft Comfort and the fault is cleared and the application is displayed in the Metal look. You change the look again via Tools/Options.../Look and Feel.

Additional Keywords
LOGO!Soft Comfort

With LOGO!Soft Comfort how do you make an upgrade, update or extension via the Update Center?Go to beginning
Part number:

Description

Upgrade
Depending on your version, apart from purchasing the CD there are various ways of procuring the upgrade (from V4.0 to V7.1, for example) via the internet.
One option is to install the upgrade via the Update Center. For an upgrade you must have at least LOGO!Soft Comfort V3.0 installed. The Update Center is in the Help menu of LOGO!Soft Comfort.
How to install via the Update Center is described below. Instructions for the installation after downloading the installation file for your operating system (Setup.exe) are available in Entry ID 29268498.

Update and Extension
Updates (Service Packs) and Extensions (Languages) are also installed via the Update Center of LOGO!Soft Comfort. You can decide whether you want to run the whole procedure over the Update Center or download the update/extension before installation from the internet address  "LOGO! Demo software, Upgrades/Updates, Drivers".

Notes

  • Note on differentiating between Upgrade, Update and Extensions
    Detailed information about the difference between Update, Upgrade and Extensions is available in Entry ID 22117274.
  • Note on installing in Windows 7
    Before installing an upgrade, update or extension in Windows 7 via the Update Center, refer to the instructions given in Entry ID 77979929.

Instructions for installing an upgrade/update/extension via the Update Center of LOGO!Soft Comfort

No.

Procedure
1 Start LOGO!Soft Comfort and open the Update Center via the "Help" menu in the menu bar.


Fig. 01

2 Select the source for the upgrade / update / extension.
  • Internet
    Continue with Step 3.
  • File system
    First you must download the relevant file (.luf) for the update / extension via the Internet address given above. Using the Update Center you can only upgrade directly via the Internet and not via the file system.
    Continue with Step 4.


Fig. 02

3 Under "Server URL" you see a default URL which you normally do not have to change. Enter your proxy as applicable. Continue with Step 5.


Fig. 03

NoteH
You can use the default URL specified only via the "Update Center" function of LOGO!Soft Comfort.

4 Specify the path in which the downloaded updates / extensions are located.


Fig. 04

5 Select the updates required. Using the Ctrl button you can select multiple updates at the same time.


Fig. 05

Further Information

  • Detailed information about installing an upgrade for LOGO!Soft Comfort without using the Update Center is available in Entry ID 29268498.
  • Detailed information about the compatible operating systems for LOGO!Soft Comfort is available in Entry ID 25447431.

Additional Keywords
Updating LOGO!Soft Comfort, LOGO!Soft Comfort new version

What is the difference between update, upgrade and extensions in LOGO!Soft Comfort?Go to beginning
Part number:

Description
An Update updates the software within the same main version, for example from V3.0 to V3.1 or from V4.0 to V4.0.61 (Service Pack). When an update is available it can always be procured via the internet.

An Upgrade upgrades the software to a higher version (V4.0 to V5.0, for example). You can download an upgrade from the internet or purchase it on CD.

There are also extensions in addition to updates and upgrades. The LAD for version 3.1, for example, or additional languages are typical extensions. These can only be procured via the internet.

Via the internet address "LOGO! Demosoftware, Upgrades/Updates, Driver" you can download the latest upgrade, update or extensions.

Further Information

  • Detailed information about installing an upgrade, update or extension for LOGO!Soft Comfort using the Update Center of LOGO!Soft Comfort is available in Entry ID 15299061.
  • Detailed information about installing a downloaded upgrade for LOGO!Soft Comfort with or without installed LOGO! software is available in Entry ID 29268498.
  • Detailed information about what you should watch out for when installing an upgrade, update or extension in Windows 7 is available in Entry ID 77979929.

Additional Keywords
LOGO!Soft Comfort new version

 Entry ID:22113982   Date:2013-11-19 
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