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WinCC Web Navigator -- Operation and maintenance -- Diagnosing errors

	How can you disable the Protected Mode of the Internet Explorer when using the WinCC WebNavigator?
	With WinCC Web Navigator, how can you have a display of which users are currently accessing the web project?
	What is the meaning of the message "You must enable ActiveX Controls on your browser before you are able to install the WinCC Web Navigator Client software" and what can you do about it?
	What causes the error message "Network request not supported" when starting the client Web Navigator site from the IIS?
	Why do you get the error message "The maximum count of allowed users is connected to the WinCC server"?
	Why aren't any tags updated on the WinCC web client?
	How can you avoid the "DEMO mode" of the WinCC Web Navigator client?
	Why, after migration of a WinCC project from WinCC V5.1 to WinCC V6.0 SP1, is the text originally configured no longer displayed on the Web Navigator client, but only "TEXT" in buttons and in static texts?
	How can you prevent an empty page being displayed when you call the diagnostics information saved by the WinCC Web Navigator from the STATUS.HTML page?
	Why, after a Microsoft update, can you no longer connect the Web Navigator clients to the Web Navigator server?
	Why is there no automatic reconnect between a Web Navigator client and the Web Navigator server via a firewall or a proxy server?
	Why can WinCC/Web Navigator or WinCC/Dat@Monitor clients no longer connect to the WinCC/Web Navigator or WinCC/Dat@Monitor server?

WinCC Data Monitor -- Product information -- Information on WinCC Dat@Monitor

	How do you send WinCC/DataMonitor Reports by e-mail?
	How do you start the web viewer WinCCViewerRT via the Windows desktop or the Windows Start menu (in the case of WinCC/WebNavigator and WinCC/DataMonitor)?
	Why process screens cannot be opened on a DataMonitor following a WinCC V7.0 SP2 upgrade installation?
	Why are folders released in Windows not visible in WinCC/DataMonitor V7.0?
	Why can WinCC/Web Navigator or WinCC/Dat@Monitor clients no longer connect to the WinCC/Web Navigator or WinCC/Dat@Monitor server?
	What does the SIMATIC WinCC/DataMonitor options package contain?
	Displaying and exporting alarms and tag values on a Dat@View client with Windows NT 4.0

Why can WinCC/Web Navigator or WinCC/Dat@Monitor clients no longer connect to the WinCC/Web Navigator or WinCC/Dat@Monitor server?

Part number:

Description
After initial installation of the WinCC/Web Navigator V6.0 SP1 or WinCC/Dat@Monitor V6.0 SP1 (less than HF4) server, the WinCC/Web Navigator or WinCC/Dat@Monitor client can no longer connect to the server after an arbitrary time (depending on the policy settings). This behavior depends on the user settings in the Windows User Administration.

Remedy
To make the WinCC Web Navigator environment run again you must run the attached program on the WinCC/Web Navigator or WinCC/Dat@Monitor server:

AdjustingUserSetting.zip ( 12 KB )

Keywords
WebNavigator, DatMonitor, DataMonitor

Entry ID:20555055

Date:2005-01-26

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