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WinCC flexible Options -- Product information -- WinCC flexible /Sm@rtService (Teleservicing)
What options are there for creating a screenshot in WinCC flexible ES, WinCC flexible Runtime or on panels?
How do you have csv archive files exported from WinCC flexible RT or a panel displayed graphically on the PC?
How can you use a PC to simulate or realize sending e-mails in the case of an HMI station message?
What should you watch out with regard to licenses for WinCC flexible and panels?
What are the options for remote maintenance of a WinCC flexible Runtime system (Panel/PC) via the Internet (WAN)?
Connection to the SIMATIC WinCC flexible Sm@rtServer gets lost (with active screensaver or "Shut Down")
Why are not all the tabs visible under "Internet Settings" of the SIMATIC operator panels (only Windows CE devices)?
Why do you get the message "Under Construction" in WinCC flexible when attempting to connect to the MiniWeb with the HTML viewer?
Why, when you call the Sm@rtClient, is only an empty page displayed in the Internet Explorer?
How do you send e-mails from a Windows CE panel or PC with SIMATIC WinCC flexible?
How do you send short messages (SMS) from an SIMATIC WinCC flexible HMI station to a mobile phone?
WinCC flexible Options -- Product information -- WinCC flexible /Sm@rtAccess (Remote control)
How and where do you install access rights for the WinCC flexible options Sm@rtAccess and Sm@rtService?
What should you watch out with regard to licenses for WinCC flexible and panels?
What alternatives are there to the SOAP web service in Microsoft Windows Vista?
How do you temporarily lock multiple operator panels?
What are the options for remote maintenance of a WinCC flexible Runtime system (Panel/PC) via the Internet (WAN)?
How can you access tags of an operator panel using an Excel application with WinCC flexible 2008?
Connection to the SIMATIC WinCC flexible Sm@rtServer gets lost (with active screensaver or "Shut Down")
Why are not all the tabs visible under "Internet Settings" of the SIMATIC operator panels (only Windows CE devices)?
Connection to the SIMATIC WinCC flexible Sm@rtServer gets lost (with active screensaver or "Shut Down")
Part number:

QUESTION:  
As soon as I lock my workstation (PC) with "SIMATIC WinCC flexible Sm@rtServer" running (e.g. via Ctrl+Alt+Del and "Lock Computer"), or the screensaver becomes active, my Sm@rtClients lose their connection to the Sm@rtServer. What settings do I have to make to avoid this?

ANSWER:  
If the Sm@rtServer is not running as a utility on the server operator panel, then the connection set up with the Sm@rtClient application is interrupted automatically as soon as you press the key combination Ctrl+Alt+Del on the server control panel or the screensaver becomes active. Proceed as follows to avoid this:

  • Start the Windows Control Panel.
     
  • To have the Sm@rtServer run as a utility you must got to "Internet Settings", select the "Remote" tab and enable the check box "Start automatically after booting". 

Fig. 1: Setting Sm@rtServer as utility 

  • Then reboot the computer.

This description is also available in the "WinCC flexible Information System" under the keyword "Utility", in the section entitled "What can Sm@rtAccess and Sm@rtService do?".

Keywords:
Timeout, Connection


 Entry ID:19249152   Date:2004-07-30 
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