Different spellings are often used for the same terms. Thus the search in Service & Support is able to recognize the different spellings and can always supply independently the same result. You can also enter your search in small letters, as the search does not distinguish between small initial or capital letters.
Product designations
Especially the product designations can be written in different ways. For a flexible respond, the search will correct the different spellings. It does not matter whether you write ""cp443-1"","" cp 443-1"" or "" CP-443-1"".
Order numbers (MLFB) and our proposal list
You can look for a complete order number or also for a part of an order number.
Examples for order numbers: ""6gk7443"" or ""6gk7443-1ex10"".
Use the input field above the search field to facilitate the entry of the order number (MLFB). This field reacts automatically to the values entered by you and supplies proposals from the order numbers and product designations known to us.
Entry-ID
By means of the entry-ID, entries can be clearly identified in the system. The ID will be displayed below the respective search hits.
If you search for an entry belonging to an entry-ID, only enter the number in the search field. The entry will be automatically displayed.
General terms
General terms are analyzed word by word. As a result, you will not get entries containing ""Internet"" when, e.g., requesting for ""...nt ...""(Windows NT).
All words are reduced to their basic forms making it unnecessary to search e.g. for ""variable"" and ""variables"". Compound words are hyphenated. Therefore you will also find the entry ""query the variable status"" when requesting for ""query the status of a variable"".
|