Siemens Industry Online Support - Automation Service, Automation Support, Simatic Service, Simatic Support, Technical Support, Technical Consulting

STEP 7 -- Setting up development environments -- Installing / transferring licenses

	Why is the license not recognized when opening STEP 7?
	What is the remedy for when the Automation License Manager V4.0 hangs in the "Search" dialog?
	Why can you not start the Automation License Manager V4.0?
	Information on the topic of "Installing / transferring license keys"
	How do you store licenses on a server and protect them from unauthorized access?
	How can you deactivate the Trial License when the message appears indicating that the Trial License has expired, although the Floating License has been installed?
	How can you recover defective licenses and authorizations?
	How can you keep SIMATIC license files working and avoid loss of authorization?
	How do you install, uninstall and upgrade authorizations?
	How can you open the Automation License Manager when the message "No connection to the License Key Handler" appears?
	What options are there for transferring a license key to a PC without floppy disk drive?
	How can you use license keys that are located on a central computer (server) on a local computer?
	How can you install the Automation License Manager when the installation in Windows 2000 is aborted with the message "Server service not active"?
	How do you install, uninstall and upgrade license keys?
	Why does a message appear in STEP 7 stating that there is not a license key present even though the relevant license key is installed?
	What is the difference between authorizations and license keys?
	What should you take into consideration when using STEP 7 in conjunction with the Automation License Manager?
	Difference between ALM and SIMATIC Logon

Why can you not start the Automation License Manager V4.0?

Part number:

Description
Some drivers of software products, in particular mobile telephone software (to date Mobile Connect software products) are not compatible with the communication mechanism of the Automation License Manager (ALM) 4.0. The might affect operation of the ALM as follows:

The Automation License Manager hangs or cannot be started.
SIMATIC products hang or cannot find the installed license key.

Remedy
If the problem described above occurs, we recommend installing the ALM version V5.1 + SP1 + Upd 3. This version permits you to use the ALM despite the driver described above.

You can also download and install ALM V5.1 + SP1 + Upd 3 from Siemens Industry Online Support in the internet. Refer here to Entry ID: 114358.

Note
ALM V5.1 + SP1 + Upd 3 changes the items in the Windows Start menu. This is now located under "Start > Programs > Siemens Automation > Automation License Manager".

Additional Keywords
Downgrade, Authorization, License, Vodafone, T-Mobile

Entry ID:34233487

Date:2012-03-16

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