Description:
After project transfer to an operator panel, the configuration PC crashes or no longer works reliably.
This behavior can be caused by using the "Kaspersky" virus scanner. It occurs as from version V6.0. The crash is due to a security update from "Kaspersky".

Remedy:
The "Kaspersky" virus scanner is not released for WinCC flexible. You can remedy this behavior as follows.

1. Uninstall or deactivate the "Kaspersky" virus scanner.
2. Release the processes "Hmies.exe" and "TransferTool.exe" in the virus scanner.

Note:
More information on the topic of "Virus scanners with WinCC flexible" and on the compatibility of tested virus scanners is available in the WinCC flexible help system under:
 "First Steps > Installation Guide > Installation > Installing WinCC Flexible > Antivirus tools".

Transfer options
Attachment 1 lists the operator panels and their transfer options.

Attachment 1: Projecttransfer_V1_2_e.pdf ( 17 KB )    

USB host-to-host cables
More information on the topic of "USB host-to-host cables" is available in Entry ID: 19142034.

Application of adapters and cables
Attachment 2 indicates for each operator panel the plug-in cable required for the following applications:

• Process coupling
• Download (update operating system, project, ...)
• Booting (filling in the case of a missing or damaged operating system)

Attachment 2: Panels_connecting_cables_V1_2_e.pdf ( 29 KB )  

Notes on USB PC adapter (6ES7972-0CB20-0XA0)and USB A2 PC adapter (6GK1 571-0BA00-0AA0)
The USB PC adapter/USB A2 PC adapter provides an MPI/DP interface through the PC's USB interface. More information about the USB PC adapter is available in the manual in Entry ID: 16983464 More information about the USB A2 PC adapter is available in the manual in Entry ID: 68849363
These cables are released only for the devices below for project transfer and OS updating.

• OP 73
• OP 77 A
• TP 177 A
• KTP600 Basic Color DP
• KTP1000 Basic Color DP

Using USB RS232 adapters and USB Ethernet adapters
When using the RS232/PPI Multi-Master cable, zero modem cable or Ethernet connections, you can only use the "real" interfaces for project transfer.
"Real" interfaces are interfaces without implementation via USB. This means that you cannot use any "USB to serial" or "USB to Ethernet" adapters.

Additional Keywords
Project transfer, Project download, WinCC flexible, Transfer cable, ProTool, RS 232, PC/PPI cable, PC PPI cable, RS 485, Com Text, Cables, USB adapter

Contents:
In this FAQ we describe how to back transfer projects, which operator panels support this function and what you should pay attention to.

Please follow the instructions in the PDF file (Attachment 1).
The following points are covered in the document.

1. General Information
    1.1 Using back transfer
    1.2 Advantages of back transfer
    1.3 Requirements for back transfer

2. Procedure
    2.1 Project transfer and back transfer

3. Frequently Asked Questions
    3.1 Why is the message "Could not find the pdz file" displayed?
    3.2 How do you determine whether a back-transferred file is on the panel?

Attachment 1: Back_transfer_description_e.pdf ( 491 KB )

Requirements for back transfer
Attachment 2 lists the operator panels and indicates which HMI software is required to transfer projects and which operator panels permit back transfer of the configuration file from the operator panel.

Furthermore it also shows from which operator panels you can do a backup/restore via ProSave and which operator panels permit backup/restore to/from external memory cards.

Attachment 2: Back_transfer_devices_e.pdf ( 60 KB )

Note:
A comparable method of saving projects is with Backup/Restore. More information on this topic is available in the following Entry IDs: 28928853, 26588748 and 213262.

Keywords:
Panel, WinCC flexible, Store, 13393218, 5672699